We want you to have an enjoyable and unique shopping experience. That’s why our Spencer & Rutherford Online Customer Services provides you with useful information so that you can get the most from shopping on our website.

Frequently asked questions
Find all the answers to your questions and start shopping with confidence.

Contact us
At Spencer & Rutherford we value your opinion so if you have any comments or suggestions we are always happy to hear from you by email, telephone or by post.

eClub Member Benefits
Join our eClub to receive news on new product launches, sales, special promotions and other member benefits

Gift Certificate
Details of a new and convenient way to shop online using the Spencer & Rutherford gift certificate.

eCard
Send your loved one a special message using one of our customised designs - eight cards are available for you to choose from.

Personal Shopper
Can't decide on a product? Email us for advice on what to buy eboutique@spencerandrutherford.com

Payment options
Spencer & Rutherford offers payment options via your Visa or Mastercard.

How to order
Our useful information will help you to get the most out of our website.

Privacy and security
We respect your privacy and have outlined the ways in which we make sure the information you send us remains safe and secure.

Returns and exchanges
If for any reason you are unsatisfied with any of our items, please do not hesitate to return it to us.

Warranties and repairs
Full details of warranty and repairs on your product.

Delivery of your order
Full details of how we deliver your online shopping and delivery charges.

News at Spencer & Rutherford
Keep up to date with all the latest news and features.

My details
Create your own personal data bank to make shopping online with us quicker, easier and more enjoyable.

Stockists
Email stockists@spencerandrutherford.com to find a stockist near you.

Terms and conditions
Full details of the terms and conditions of sale for items purchased from www.spencerandrutherford.com.