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Kim's Diary
  HOW TO ORDER - Help
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IMPORTANT: Ensure you read and understand the Terms and Conditions before placing an order on
this website.

To make your online shopping experience easier please read below for a thorough explanation on how to order using our online shopping eBoutique.

CHOOSING YOUR ITEM(S)

0neYour first step to begin shopping online is to browse our range of handbags, luggage and accessories.
-Roll over each menu item on the left hand side to display a second set of menu options. Click to display
-a list of products. To browse products, click through each of the pages listed on the top right hand
-corner. Sort the list of items by PRICE or NAME (top right hand corner).

twoFrom the product listing, click on any image to view a detailed product page which will display close up
-detail, size measurements and other features and benefits of the product.

threeThese are your options:
-a. ‘BUY NOW’ takes you directly to the check out (see step 4).
-b. ‘ADD TO CART’ adds the item to your shopping cart while you continue shopping.
-c. Ensure you have logged in to save items to your cart if you wish to purchase at a later date.
-d. ‘CONTINUE SHOPPING’ will take you to the last page browsed.

fourClick ‘BUY NOW’ (on the right hand bottom menu beside ‘CHECKOUT’) to go to the end of the process
-where you will finalise your purchase. Remember that you are able to view the contents of your
-shopping cart at any time by clicking ‘VIEW CART’ on the bottom left hand of page.

SHOPPING CART

0neIn the Cart you can view your purchases; you can at any time during this stage remove items from your
-cart, increase or decrease units by using the quantity fields.

twoIf you have a promotional COUPON CODE the checkout page is where you input this information.
-Once you click APPLY, this will be calculated in the total amount of your order.

threeOnce you are satisfied with your order you should now click ‘CONTINUE’ which will finalise
- your purchase.

CHECKOUT
There are 4 steps to the Checkout process:

0neSign In
twoContact & Delivery Details
three Order Confirmation and
fourPayment Details.

If you are not already logged in as a user before you click checkout, you will be prompted to do so. Registered members should enter their email address and password and click ‘SIGN IN NOW’. If you are not already a member you can click ‘REGISTER NOW’ and our easy to follow process will assist you in becoming a member in no time!

If you have forgotten your password, please enter your email address and you will be sent a link for you to change your password

0neYou will be then directed to the ‘Contact & Delivery Details’. (If you have purchased anything from our
-boutique before our database will automatically remember your details – please note: our
-database will NOT remember your credit card details for security purposes).

twoPlease ensure that your contact & delivery details are filled in correctly to ensure an efficient
-processing and dispatch period.

PAYMENT DETAILS

0neWe only accept Visa and Mastercard. Please enter your credit card details to complete your purchase.

twoIt is important to click ‘PURCHASE NOW’ only ONCE to avoid duplicate purchases. Do NOT click the -back button on your browser, your order may take up to 60 seconds to process so please be patient.
-Once your order is complete, your invoice page will display. This will also be emailed to you.

threePlease note that our credit card section is secured by Geotrust.